The Most Important Trait of HR is the Ability to Make Good Decisions
The stakes in HR have risen. Before HR was solely responsible and charged with carrying out administrative tasks that did not have much consequence on the business or for employees. Important matters were carried out and executed by an employee's supervisor or manager. HR was there to just facilitate.
This no longer holds true. Today, HR is carries out investigations, decides compensation, makes hiring decisions, and provides oversight for managerial decisions that supervisors and managers make. Thus, the decisions that HR professionals make can have a huge impact on the companies and organizations they support.

For example, a supervisor might choose to terminate an employee. The supervisor's justification is that the employee has been late a number of times and called off of work. The complacent HR professional glances at the justification and accepts it. He or she assumes supervisor's justification is authentic and facilitates the termination.
The diligent HR professional, however, questions it. They investigate the attendance record and look to see what corrective actions were previously taken and whether the employee was provide with any notice. They make ensure the justification is accurate and that it exists.
The result of the actions of the complacent HR professional yields a lawsuit. The reason for this is because it turns out that the supervisor in this scenario terminated the employee because the employee reported a safety violation. The attendance concerns were pre-text to the employee's firing. The supervisor retaliated against the employee.
Every day HR professionals must use sound judgement in evaluating situations. Failure to do so can result in huge costs to the business and damage the way employees feel.
Good HR professionals are good decision makers. This is one of the most important traits that a HR professional can have. It is also the hardest to teach. The reason why is because it requires an individual to have an ever questioning mindset, an awareness for issues, and confidence to push back. This is what makes it the hardest thing to teach and to instill in others.
When evaluating whether a person would be a good HR professional, evaluate their decision making ability. A HR professional who is able to make good and sound decisions will pay dividends to your organization.
コメント